Q: Where are you located?
A: We’re based in Kingston, Ontario, near the Kingston Marina.
Q: Do you only repair sailboats?
A: While we specialize in sailboats, we also provide select repair and maintenance services for other small recreational vessels. Contact us for specific inquiries.
Q: Do I need to book an appointment?
A: Yes, we recommend scheduling an appointment to ensure we can dedicate the necessary time to your project. Walk-ins are welcome for consultations, but availability may vary.
Q: How long does a typical repair take?
A: Repair times depend on the scope and complexity of the work. Minor repairs might take a few days, while major projects can take several weeks. We’ll provide a detailed timeline during your consultation.
Q: Do you offer emergency repair services?
A: Yes, we provide emergency repairs based on availability. Please call us immediately for urgent assistance, and we’ll do our best to accommodate your needs.
Q: What kind of hull damage can you repair?
A: We repair cracks, dents, punctures, and structural damage on fiberglass, wood, and metal hulls. We also handle cosmetic refinishing to restore your boat’s appearance.
Q: Do you handle rigging replacements?
A: Absolutely! We can replace standing and running rigging, tune your rigging for optimal performance, and provide custom rigging solutions tailored to your sailing needs.
Q: How much will my repair cost?
A: Costs vary depending on the type and extent of the repair. We offer free consultations and estimates to give you a clear idea of what to expect before any work begins.
Q: Do you offer warranties on your work?
A: Yes, we stand behind our repairs. Most services come with a warranty period, which we’ll discuss in detail with you during the consultation.
Q: What payment methods do you accept?
A: We accept cash, credit cards, and e-transfers.
Q: Do you offer winterization services?
A: Yes, we provide comprehensive winterization services to protect your sailboat during the off-season. This includes engine prep, hull cleaning, and storage solutions.
Q: Can you help with custom upgrades?
A: Definitely! Whether you want to install new navigation equipment, upgrade your interior, or make other modifications, we can help bring your vision to life.