Viterra Inc. and Canadian Pacific (CP) announced the signing of a new service improvement agreement to enhance supply chain efficiencies.
The agreement will allow Viterra and CP to work together on supply chain management, such as sharing performance benchmarks and evaluating opportunities as they arise. This approach to further improve CP’s rail-based supply chain will benefit not only Viterra, but growers and other industry stakeholders as well.
“Through our scheduled grain service, enhanced systems for car request management, new productivity tools, and customer service agreements, CP is further redefining its models for service reliability and operational efficiency,” said Jane O’Hagan, CP’s EVP and Chief Marketing Officer. “The results of this work are leading to increased carrying capacity for the railway to the mutual benefit of customers such as Viterra and the entire grain handling system.”
“Viterra works closely with growers to market and handle their grain and provide timely delivery to domestic and international customers. Rail service reliability is a critical component, and with this agreement we believe that continuous supply chain improvements can be achieved,” said Fran Malecha, CEO, Grain, Viterra. “Viterra and CP are committed to achieving further rail service efficiencies, which we believe will benefit all key stakeholders, making our sector even more vibrant.”
The agreement outlines the responsibilities of both parties regarding the movement of Viterra grain from origin to destination, as well as dispute resolution provisions. Viterra is one of the largest bulk shippers on CP. Viterra benefits from a network of train loading facilities across the Canadian Prairies and port terminals in Vancouver, Thunder Bay and Montreal.